Frequently asked questions
Answers about onboarding, accounts, payments, crypto and compliance.
Onboarding
Who can apply?+
Legally incorporated businesses in supported jurisdictions with verifiable UBOs and a legitimate operating model.
What documents do I need?+
Certificate of incorporation, UBO documents, director IDs, proof of address, and business model description. Additional documents may be requested.
How long does KYB take?+
Most files are reviewed within a few business days.
Accounts & payments
Which currencies are supported?+
USD, EUR, GBP, TRY and 25+ others — subject to partner availability.
How fast are payouts?+
Local rails: usually same-day. SWIFT: 1-3 business days depending on corridor.
Crypto
Is crypto available everywhere?+
No — crypto features are enabled only where legally permitted, with sanctions and travel-rule controls.
Compliance
Are you regulated?+
DOBANK and DOPAY are brands operated by DOPAY Financial Solutions Ltd. Regulated banking and card services are provided through regulated partners.